READY TO SHIP | Pre-Order Items | Sparkle Hats | Swimmable Mermaid Tails | Mermaid Blankies | Dress-Up Aprons | Tutus & Tutu Dresses | Glitter Tumblers and Mugs | Modern Chic Parties | Rush Orders | Shop Info/Lead Time/Terms & Conditions

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Shop Info/Lead Time/Terms & Conditions

Shop > Shop Info/Lead Time/Terms & Conditions

CURRENT LEAD TIMES: I am currently at a 7-10 business day lead time(not including weekends or major holidays) BEFORE orders are shipped unless otherwise stated in item listing. 

I do have stock mermaid tails in all sizes.  Please send me an email(adistenscloset@yahoo.com) with the size if you are looking for a ready to ship mermaid tail and I will let me know what colors are available.

Party Printables will be emailed in 72 hours.

Shirt Care- Shirts are seasonal.  Current shirt style is SHORT SLEEVE.  Onesies can short or long sleeve.  Please hand wash and lay flat to dry.  Do not iron directly on image.

Party Printables- If you need a color or design changes, please let me know before purchasing.  Additional fees apply depending on your needs. 

Party printables are emailed to you in a PDF file format.  Nothing will be mailed to you.  Edits:  I will make up to two edits (unless they are my mistakes!) per order to send back to you.  If additional edits are needed on your behalf, an additional design fee will be invoiced.  It is best to plan out wording and make sure all the info is included and correct at time of purchase.

I erase customized printables from my hard drive every two weeks so please put your emails in a "safe spot."  I am happy to re-email files at no additional charge as long as they are still in my files.  If I have to start from scratch on any party printable, it will have to be reordered.   

2" punches(available at any craft store) are needed to cut into shapes.

Once party printables have been emailed to the customer, there are absolutely no refunds since you have the files/product.

Rush Orders- The rush option bumps your order to the front of the creatation line and shipped out regular postage(priority mail for most items, first class mail for headbands and other small items).  Rush orders are NOT upgraded shipping times through the post office.  In the notes for custom orders, please be sure to leave the date that you need it by. Please take into account priority shipping is 1-3 days depending on your relation to California and regular postal days, 1-6 days, excluding Sundays and holidays.  It is best to email me before placing your rush order  

Returns/Exchange Policy- Please note that since everything is custom made, there are no returns or exchanges.  If there is an issue with your order, please contact me within 48 hours of receiving your order.  Buyer is responsible for shipping fees if an agreed echange/return or a package needs to be resent(example: wrong shipping address was provided to me and it was sent back to me and needs to be re-shipped) is necessary. If you contact me reguarding a problem after your "need by" date, absolutely no refunds or exchanges will be made. 

Shipping- I ship using USPS and insurance and tracking number is optional, please select tracking and insurance at time of order.  Adisten's Closet by Modern Chic Tots cannot be help responsible for damaged, lost, or stolen items during shipping. Once it leaves my hands I have no control over it. It has been know for packages to take up to a week or longer to arrive. In very rare circumstances, much longer.  There are no guaranteed dates by the post office.  If "ship to" address is incorrectly given to me and a package is returned to me, the customer is responsible for additional shipping charges.  Items are non-refundable. 

International orders- No international orders on the website due to higher shipping rates.  Please email me with what you would like to order and I will give a shipping quote.  All international orders are paid through a paypal invoice

General- Please note, exact flowers and trims photographed may not be available at the time of ordering. Substitutions may need to be made but I try my hardest to replicate each order the same.

Every outfit is handmade and may vary slightly from the photo.  I do my best to replicate it as much as possible.  The same fullness and amount of tulle will be used.

Babies and young children should not be left unattended with products as some are embellished with small parts such as rhinestones and buttons that could be a chocking hazard if it is pulled off.

Tutu Sizes:

Newborn                     6/7" Length


3-6 Months                 6/7" Length

 

6-12 Months               7/8" Length

 

12-24 Months             8/9" Length 

 

2T                             10" Length

3T                             10/11" Length

4T                             11/12" Length

5 years                      11/12" Length

6 years                       12/13" Length

7 years                       12/13" Length

 

Tutu/Tutu Dresses- During shipping tutus flatten out a lot! To regain their fullness, comb through tutu with your fingers to fluff the tulle. Lay flat before wear for best shape or hang tutu dresses.  If severely wrinkled, turn the shower on hot and hang tutu in closed bathroom for 15-20 minutes.
Spot clean

Please note, exact flowers photographed may not be available at the time of ordering. Substitutions may need to be made but all are of high quality and will look fabulous.

Lighter color tulle may be see-through.  Tutu dresses are not lined.  A slip, leggings, or other underneath wear may be desired.  I have used  Slipped Up for a slip dress and it has worked wonderfully.    https://www.etsy.com/shop/SlippedUp

Every tutu is handmade and may vary slightly from the photo.  I do my best to replicate it as much as possible.  The same fullness and amount of tulle will be used. Note that larger sizes get "heavier" with the longer tulle pieces and fall down more than puffing out.


Supervise children at all times while wearing mermaid tails in the water.  They are designed for very strong swimmers, however adults should still be presenet at all times. Adisten's Closet by Modern Chic Tots is not responsible for an water accidents.  Babies and young children should not be left unattended with products as some are embellished with small parts such as rhinestones and buttons that could be a chocking hazard if it is pulled off.

 

 

 

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